Mozart Works
    Text

    Text that
    donors answer.

    One shared number. Real two-way conversations. AI drafts the reply in their voice — and a 98% open rate does the rest.

    9:41
    Mozart Hope Foundation
    (415) 555-0123
    iMessage
    What you get

    Reply. Convert. Report.

    Reply to every donor without the bottleneck.

    For the donor care lead — the person who personally answers every text. Mozart drafts each reply in the donor's voice. You tap approve. The thread keeps moving without you losing the thread.

    For the donor care lead·Reply
    Donor care lead working through a shared text inbox
    Inside the inbox

    Every text, tuned automatically.

    Four things Mozart does in the background while you focus on the conversation.

    A · 48% reply
    Hey {name} — quick story…
    B · 31% reply
    Hi {name}, can I share…
    A/B opener
    Picks the winner for you.

    Two openers, a 10% sample, then auto-promotes the winner to the rest of the list.

    mw.gg/spring412
    mw.gg/event189
    mw.gg/give67
    Short links
    Every tap, tracked.

    Branded mw.gg/x URLs. See who tapped, when, and what they did next.

    9am6pm best8pm
    Send-time AI
    Lands at 6:14pm on a Tuesday.

    Per-donor optimal send window, learned from reply behavior across the last 90 days.

    gift_amt≥ $100
    last_gift< 30d
    Live count1,284
    Live segments
    Audiences that update themselves.

    A donor enters the segment the second they qualify. No re-import, no nightly batch.

    Journeys

    Conversations don't end at hello. Neither do you.

    Event reminders, lapsed wake-ups, monthly upgrades — every journey branches on the reply.

    mozartworks.org · Text · Journey builder
    Journeys
    Trigger
    Event RSVP open
    T-7d
    Spring gala Mar 4, 6pm at the Fairmont. Save the date?
    T-1d
    See you tomorrow at 6pm. Tap for directions: mw.gg/map
    Replied YES?
    If yes
    T+1d
    Loved having you. Photo + recap: mw.gg/recap
    If not
    T+1d
    Missed you — here's the 90-sec recap: mw.gg/recap
    AI drafter

    Every reply, one queue.

    Mozart drafts the reply in the donor's voice, your team taps approve, and the thread keeps moving. No copy-paste, no losing context.

    Tone-matched draftsTrained on every prior interaction
    One-tap approveEdit, send, or escalate in a beat
    Smart escalationRoutes confusion or anger to a human
    Inbox · 12
    Sarah Chen2m
    Yeah, send itDonor
    Marcus Reid8m
    How many kids this year?Monthly
    Diane Watts14m
    Tell me more about…Lapsed
    (415) 555-019322m
    GIVEKeyword
    Tom Park1h
    Got the link, thxEvent
    Sarah Chen
    +1 (415) 555-0142 · Donor since 2023 · $1,240 LTV
    Hey Sarah — saw you gave to the spring drive last year.
    Yeah, send it
    AI drafttone: warm · 92% match
    The numbers
    98%

    Read within three minutes of send — no inbox, no fold, no Promotions tab. Replies follow.

    45%
    average reply rate
    lapsed donor reactivation
    team throughput · same headcount
    Mozart text results dashboard
    Customer Stories

    Real orgs. Real replies.

    What nonprofits and platforms tell us after their first 90 days on Mozart Text.

    Karen Liu
    71%reply rate

    We went from 12% email opens to 71% reply rate on the same lapsed-donor list. The first month paid for the year.

    Karen Liu
    Director of Annual Giving, Hope Forward
    Marcus Bell
    team throughput

    Mozart drafts the reply, we tap send, the thread keeps moving.

    Marcus Bell
    Development Ops, Riverside Conservancy
    Priya Shah
    $1.2Msourced · 90d

    We embedded Mozart into our platform in a weekend. Our SaaS customers run their own donor conversations under our brand now.

    Priya Shah
    VP Product, Givvr
    Jordan Park
    2.4×engagement

    Reply rate doubled in three weeks. Donors think they're texting a person — and honestly, they are.

    Jordan Park
    Donor Care Lead, Coast Animal Shelter
    Maya Okafor
    $890KQ4 raised

    We ran our biggest year-end ever — same four-person team, twice the inbound conversations.

    Maya Okafor
    COO, Plate Forward

    Your CRM sends the text

    Trigger conversations from the tools your team already runs on. Native connectors plus a Zapier escape hatch for everything else.

    CRM
    Salesforce NPSP · Bloomerang · Bonterra · HubSpot
    Giving platforms
    Classy · Givebutter · Stripe · PayPal
    Carriers
    Twilio · MessageBird · Bandwidth
    Ops & alerts
    Slack · Notion · Google Sheets
    Questions & Answers

    Text FAQs

    Start a conversation today.

    One number, every donor, all the context. Your first text journey live in under an hour.